Welcome to Redgo – Your Partner in Convenience!
Terms and Conditions
At Redgo, we aim to deliver more than just food and groceries—we bring ease, satisfaction, and a commitment to quality. By using Redgo, you agree to our Terms and Conditions, designed to ensure a smooth and enjoyable experience.
---
1. Who We Are
Redgo is a trusted platform connecting you with a wide variety of restaurants, grocery stores, and essential services. Whether it's your favorite meal or daily essentials, we deliver it right to your door.
---
2. Your Responsibility
Eligibility: You must be at least 18 years old or have parental guidance to use Redgo.
Account Security: Protect your credentials! Redgo isn’t responsible for unauthorized access due to negligence.
Accurate Details: Ensure your delivery address and contact details are always up-to-date.
---
3. Order Process Simplified
Easy Ordering: Browse, add items to your cart, and place your order in just a few clicks.
Payment Made Easy: Choose from secure payment options—credit cards, UPI, wallets, or cash on delivery.
Order Confirmation: Receive instant updates via SMS or email once your order is placed.
---
4. Delivery Policy
Timely Delivery: Our team strives to deliver your orders swiftly. While delays are rare, factors like weather or traffic might impact delivery times.
Delivery Areas: Check if your location is within our serviceable area during checkout.
Fees: Applicable delivery charges will be transparently displayed during the ordering process.
---
5. Refunds and Cancellations
Change of Mind? Orders can be canceled before preparation begins.
Refunds Processed Quickly: Eligible refunds are credited back within [7] business days.
When We Cancel: On rare occasions (e.g., unavailable items), Redgo may cancel orders and issue a full refund.
---
6. Offers You’ll Love
Exciting Deals: Redgo users enjoy special discounts and exclusive promo codes.
Fair Use: Each promo code is for single use only, unless stated otherwise. Misuse can lead to cancellation.
---
7. Your Privacy Matters
Redgo values your trust. Personal information collected during sign-up or purchases is securely stored and used solely to improve your experience. Read our Privacy Policy for full details.
---
8. Limitation of Liability
While we work tirelessly to ensure a perfect experience:
Redgo is not liable for external factors affecting deliveries (e.g., weather, traffic).
We hold no responsibility for issues caused by user negligence or third-party vendors.
---
9. Legal and Governing Laws
All terms and services offered by Redgo comply with the regulations of India/Rajasthan. Any disputes will be resolved within the jurisdiction of Jaipur/Rajasthan.
---
10. Our Commitment to You
Transparency: You’ll always know what you’re paying for.
Support: Got a problem? Reach us anytime at Support@redgo.in
Growth Together: We’re constantly innovating to make your life easier.
---
Redgo - Your Trust, Our Priority.
By choosing Redgo, you're not just using a delivery platform; you're becoming part of a community built on reliability, trust, and convenience. Thank you for letting us serve you.
